Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times Standard Shipping: 8–15 business days Expedited Shipping: 3–7 business days ($19.99)
Shipping times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Rates Shipping rates are calculated at checkout based on your location and order size. Free shipping may be available on qualifying orders.
International Shipping We currently ship to select international destinations. International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. Delivery times for international orders may be longer than domestic estimates.
Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update after shipment.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at support@seekandfindpets.com and we'll work with the carrier to resolve the issue.